Принципы управления качеством Э. Деминга

«Слушайте меня, и через пять лет вы будете конкурировать с Западом. Продолжайте слушать до тех пор, пока Запад не будет просить защиты от вас». Эти слова принадлежат патриарху Всеобщего управления качеством Э. Демингу, которые он произнес перед руководителями 45 крупнейших компаний Японии в 1950 г. на семинаре в г. Токио. Слова оказались пророческими: в начале […]

Оценка как функция управления

Предлагаем Вашему вниманию Презентацию №2 со «Школы оценки 3 в 1», вторая сессия — 13 октября 2019, Москва. Ведущие: Алексей Кузьмин и Владимир Балакирев, компания «Процесс Консалтинг». В презентации речь идет об оценке как функции управления, о видах оценки и, в частности, об экспертной и индикаторной оценке.

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